Refund & Returns

1. 7-Day Return Window

You can return an item within 7 days of receiving your order, provided the product is unused, unwashed and in its original condition with tags attached.

2. Eligible Items

Stitched and unstitched garments, accessories and beauty products that meet the return conditions above are eligible. Products showing signs of wear, damage or misuse are not accepted.

3. How to Start a Return

Contact us with your order number and the reason for the return. Our team will confirm the details and arrange the pickup or guide you on where to send the item back.

4. Refunds

Once the returned item is received and inspected, the refund is processed within a few business days. For Cash on Delivery orders, the refund is issued to a bank account of your choice.

5. Exchanges

If you would like to exchange an item for a different size or colour, let us know within the return window and we will do our best to arrange it, subject to stock availability.

6. Non-Returnable Items

Items purchased during clearance or marked as final sale cannot be returned or exchanged.

7. Contact

For any return-related questions, please reach out to our support team.